Online sales to your distribution channel don’t have to be a hassle. Our solutions make it easy for customers to identify and order the parts they need without taking up your staff’s time. Integration with a powerful product information management system and your own CAD and ERP means that even updating the catalogue and dealing with orders are easy and efficient.
Drive customer decision making by giving them the rich information they need to choose the right products.
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Use your 3D CAD models to let customers explore your products and visually identify the correct parts.
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Provide high quality interactive diagrams, with call-outs linked to detailed parts lists and related data.
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Streamline your customers’ ordering process and increase order accuracy with faceted search and filtering.
Learn more...Once your customers have identified the model of their machine and found the right assembly using search, serial number lookup, or catalogue navigation, they can access exploded diagrams and other illustrations. Using your CAD data and ERP parts lists, you can provide high quality interactive diagrams, with callouts linked to detailed parts data.
Your customers can easily visually identify the correct spare or replacement parts, even in the most complicated assemblies. Using your existing design or engineering data in this way helps increase customer knowledge and drive informed purchasing decisions, as well as increasing the return on investment in your CAD systems.
Streamline your customers’ user experience with powerful and customisable faceted search and filtering. Accompany standard ‘tree-style’ catalogue navigation with filtering by important product attributes such as engine horsepower, mower blade length, vehicle production year, or any other structured technical data you store.
Where your data supports it, our electronic parts catalogues let customers find products using serial numbers, VINs, VRNs or other unique identifiers and view parts and accessories that fit their exact machine or model.
Intelligent search makes it easier for customers to explore your catalogue data and find parts or products that meet their needs. Up-sell customers on accessories, services, and service parts relevant to their needs.
Make use of your 3D CAD models to augment your 2D illustrations and make it even easier for customers visually identify the correct parts. Convert your native CAD into lightweight 3D models ideal for use online, and associate them with assemblies or models in the catalogue. Link parts lists or bills of materials to 3D parts in the model so customers can easily add them to their basket.
Empower customers and distribution channel partners with in-depth understanding of your physical goods, helping reduce order errors and the rate of enquiries for basic information. Further increase the return on investment on your CAD systems. Create 3D collateral that can be re-used in work instructions, marketing materials, and more.
Publish new or updated data to your parts catalogue or other applications instantly with no down-time for customers. Provide powerful real-time search and filtering. Split your product information into separate publications for different customer groups, or combine it with third-party data from other manufacturers.
Enrich your product information with related documents, part photographs, supersessions, marketing material and more. Easily manage the creation, maintenance, and linking of rich data within your product information management system and publish it to customers in the parts catalogue site.
Drive customer decision making by giving them the rich information they need to choose the right products. Efficiently provide self-service aftersales support to customers worldwide through your website.
Find Us
Hawk Works
109 Mary Street
Sheffield
S1 4RT
