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Create profit from your product data

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Help your customers find the right part, first time, every time

Online sales to your distribution channel don’t have to be a hassle. Our solutions make it easy for customers to identify and order the parts they need without taking up your staff’s time. Integration with a powerful product information management system and your own CAD and ERP means that even updating the catalogue and dealing with orders are easy and efficient.

Accurate Catalogue Data

Accurate Catalogue Data

Drive customer decision making by giving them the rich information they need to choose the right products.

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Integrated 3D Models

Integrated 3D Models

Use your 3D CAD models to let customers explore your products and visually identify the correct parts.

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Interactive Schematics

Interactive Schematics

Provide high quality interactive diagrams, with call-outs linked to detailed parts lists and related data.

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Powerful Search Tools

Powerful Search Tools

Streamline your customers’ ordering process and increase order accuracy with faceted search and filtering.

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Interested? If you would like to learn more, get in touch.

We chose Epitomy because we wanted to offer optimum dealer support across our many different market sectors.

- E P Barrus -

With the Parts Portal you are just three mouse clicks from finding the right part and time is money after all.

- EP Barrus -

The flow of information between the Company and the Customer has improved significantly...

- Dennis Eagle -

Dealers like the portal’s ease of use and quickly adopt the technology. They appreciate that [...] we can update the portal immediately...

- Lawrence David -

We needed an application that would fully represent the Hayter brand [...] Epitomy fitted our needs perfectly.

- Hayter -

The immediate ROI has been in reduced call volumes allowing call centre staff to deal with enquires requiring genuine support.

- Optare PLC -

Interactive Schematics

Hot-spotted diagrams optimised for any device

Once your customers have identified the model of their machine and found the right assembly using search, serial number lookup, or catalogue navigation, they can access exploded diagrams and other illustrations. Using your CAD data and ERP parts lists, you can provide high quality interactive diagrams, with callouts linked to detailed parts data.

Your customers can easily visually identify the correct spare or replacement parts, even in the most complicated assemblies. Using your existing design or engineering data in this way helps increase customer knowledge and drive informed purchasing decisions, as well as increasing the return on investment in your CAD systems.

Interactive Schematics

-  Optimised for any device  -

all of our sites are fully responsive

responsivedevices
Powerful Search Tools

Powerful Search Tools

Intelligent filtering and serial number lookup

Streamline your customers’ user experience with powerful and customisable faceted search and filtering. Accompany standard ‘tree-style’ catalogue navigation with filtering by important product attributes such as engine horsepower, mower blade length, vehicle production year, or any other structured technical data you store.

Where your data supports it, our electronic parts catalogues let customers find products using serial numbers, VINs, VRNs or other unique identifiers and view parts and accessories that fit their exact machine or model.

Intelligent search makes it easier for customers to explore your catalogue data and find parts or products that meet their needs. Up-sell customers on accessories, services, and service parts relevant to their needs.

-Some of Our Customers-

Integrated 3D Models

Provide advanced visualisation options.

Make use of your 3D CAD models to augment your 2D illustrations and make it even easier for customers visually identify the correct parts. Convert your native CAD into lightweight 3D models ideal for use online, and associate them with assemblies or models in the catalogue. Link parts lists or bills of materials to 3D parts in the model so customers can easily add them to their basket.

Empower customers and distribution channel partners with in-depth understanding of your physical goods, helping reduce order errors and the rate of enquiries for basic information. Further increase the return on investment on your CAD systems. Create 3D collateral that can be re-used in work instructions, marketing materials, and more.

Integrated 3D Models
Accurate Catalogue Data

Accurate Catalogue Data

Advanced Data Publishing and Rich Product Information

Publish new or updated data to your parts catalogue or other applications instantly with no down-time for customers. Provide powerful real-time search and filtering. Split your product information into separate publications for different customer groups, or combine it with third-party data from other manufacturers.

Enrich your product information with related documents, part photographs, supersessions, marketing material and more. Easily manage the creation, maintenance, and linking of rich data within your product information management system and publish it to customers in the parts catalogue site.

Drive customer decision making by giving them the rich information they need to choose the right products. Efficiently provide self-service aftersales support to customers worldwide through your website.

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Find Us

Epitomy Solutions

Hawk Works

109 Mary Street

Sheffield

S1 4RT