Epitomy Reporter

Seamless and Paperless Efficiency

An Internet based support system with a customisable intuitive interface, Epitomy Reporter removes the time consuming and in-efficient paper-based systems traditionally used by dealers to support in-service vehicles or equipment.  Using customised business rules to identify records via key fields, Epitomy Reporter helps to:

• Identify when warranty service dates are due
• Ensure that any warranty claims are completed correctly
• Avoid duplications and errors
• Allow detailed analysis of warranty and other service information

A module of Epitomy Data Manager, end users are notified automatically that service work is due ensuring that required maintenance is recorded and tracked. Cost estimates are derived from parts/materials pricing contained in the database and labour rates based on standard times.  A unique feature is that when work is authorised the estimate moves to the job sheet and seamlessly through to the invoicing stage once the work is completed.Epitomy Reporter reduces costs by:

• Streamlining and automating the warranty claims process
• Delivering a real time basis for the delivery of warranty issues
• Quickly identifying and correcting where any cost estimates are mis-aligned with final invoicing
• Steadily identifying any repeated areas of equipment failure

Epitomy Reporter improves service by:

• Linking dealers and manufacturers with end users to deliver service improvements
• Enhancing the relationship between manufacturer and dealer to build brand loyalty with end customers
• Improving the speed of service with daily updates of warranty information possible

To find out more, download the Epitomy Reporter PDF or call us on 0114 258 0404.