This week sees the release of the Autumn 2011 edition of Prime magazine, Microsoft's market-leading enterprise magazine for the resources and manufacturing sectors. A digital version of the latest edition can be found at the OnWindows site here.

Prime magazine is produced by Microsoft to showcase the latest technological developments in the global resources and manufacturing sectors, and distributed by Epitomy and other Microsoft Partners to engage with manufacturers and suppliers in the UK and abroad.

In this latest issue, you may be interested in a feature article entitled ‘Better Together’, beginning on page 36. This article stresses the importance of effective collaboration across the supply chain, and the ways in which technology can be used to address this need. A number of Microsoft partners, including ourselves, offer our insights on this vital and complicated issue.

With more than ten years’ experience working with suppliers and manufacturers to increase the efficiency of their aftersales activities, Epitomy is well placed to offer advice on effective communication. Our bespoke applications streamline the process of aftermarket parts sales, decreasing the number of order errors and incoming support calls, and increasing the volume of sales.