Mercury Marine’s products epitomise the very best in marine performance. The product line is extensive. Consequently customers have a choice of up to 10 million different machine components to choose from when searching for a replacement part. With such a great number of parts, successful and usable cataloguing underpinned by a well thought through models datum and rigorous document management, are all integral to the success of the company’s aftermarket strategy.
Mercury’s UK sales company looked to Epitomy to replace their existing CD based catalogues with a web-based solution. The scale of the parts database not only required an extensive degree of part data structuring but also suggested the need for a filter option that would not only filter machine parts data, but the supporting technical documents as well.
Epitomy met Mercury Marine’s requirements by devising a dynamic document management system and catalogue with intelligent search capabilities and multiple filtering options. Users can look up machines by name, description, or serial number, and view related documents and parts for each machine.